When attempting to send emails via pinpoint delivery we get the error message "saving salutation"
No emails get sent.
We can still send via outlook.

Your assistance and advice would be much appreciated as we have a campaign loaded to be sent.

Many thanks

Jeff

Jeff:

I'm not quite sure what's going on -- can't remember seeing that error before! Is that all of the error message? Could you attach a screenshot?

Thanks,
Lon

Have made the screen shot How do I attach to forum?

have sent as attachment,via email, to this addy Lon@LivingBusinessOnline.com

Thanks
Jeff

Hi Lon
I emailed the screenshot over a week ago and was wondering if you have a solution.
We are starting to get desperate as sales are falling with no customer communication.

Please help
Jeff

Hi Lon
It is almost a month and the problem is still occurring. Sales in our webstore have halved, we are getting desperate.
If you cannot help please say so and we will look for another solution, although your product is the best we have found.

Jeff